Lansdowne Clinic is fully committed to safeguarding and maintaining the privacy of our website visitors and we respect the wishes of all our clients, and their right to privacy and confidentiality.
We are fully compliant with data protection law in force in the UK and with all applicable clinical confidentiality guidelines.
This Privacy Notice sets out the basis on which any personal data is collected and sets out the type of information we collect. We explain our position regarding the collection, use, storage and disclosure of personal information that we hold about you.
In summary, we gather information to enable us to provide the specific services we offer. We will not disclose personal data without valid consent unless there is a legal authority or safeguarding issue that permits us to do so.
Information is stored securely in a mixture of electronic and non-electronic format and is held for the term dictated by legislation. Once this deadline has passed all information is destroyed.
All employees and associates at Lansdowne Clinic are bound by strict codes of professional conduct covering privacy and confidentiality.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your details directly by corresponding with us via our website, by post, phone, email or otherwise. This includes personal data you provide when you:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Clinically sensitive data is NOT shared with anyone without your express consent save in very specific and exceptional circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We will not allow any third-party service providers to use your personal data for their own purposes and we will only permit them to process your personal data for specified purposes and in accordance with our instructions if such an occasion arises.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
A cookie consists of information sent by our web server to your web browser and stored by the browser for a specified duration. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
The information we gather from cookies includes your country, your IP address and how you came to visit our site. Cookies are used for statistical purposes only and cannot be used to identify individuals.
We take precautions to ensure that any information collected is not lost, misused, altered, or at risk of access by any unauthorized third party.
If you wish to raise an issue about how we have handled your personal data, you can contact us on the details below and we will investigate the matter for you.
If you are not satisfied with our response, or believe we are processing your data unfairly or unlawfully, you can complain to the Supervisory Authority – Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wimslow, Cheshire, SK9 5AF.
email us at email@example.com or write to:
Dr Stephen McCarthy
25 Lansdowne Terrace
Newcastle upon Tyne
This notice was last updated on 21/02/2020.